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About Discounts

  • Our promotions cannot be used in conjunction with any other offer.
  • The offers will be published only in our website, Instagram account, as well as in our blog and emails.
  • Promotions and discounts never apply in FIERCE collection.
  • If promotion code doesn’t work please contact us.


About shipping

  • Our courier company, will send you an email with your tracking once your order has been prepared and removed from the warehouse. When you receive it, you can enter it in the tracking.
  • f your tracking does not work do not worry, keep in mind that takes a few hours to enter your tracking in the system and only sends in working days, try to test later.
  • If your order passes through a customs office, we are not responsible for the additional expenses that this entails.
  • If you make a return to another address of the one provided by email, we are not responsible for your loss.


Defective products

  • If you receive any defective product send us images where the damage is clearly shown also send us your serial number in your certificate, to be able to verify it and give you a solution.


Wrong order 

  •  If you receive your order incorrectly send us an image where you appreciate everything you have received with their respective references in the box and we will give you a solution once the content is verified.


Draws and promotions

The commercial raffles and prizes distributed through our social networks are free of commercial value and therefore of guarantee; If a defect is detected in its reception, please communicate it as soon as possible. No changes and refunds are accepted.


Payment methods

Credit cards: Visa, MasterCard, American Express, Discover.

Debit cards: Visa, MasterCard, American Express.